top of page
Microsoft-logo_rgb_c-gray.png
U.S. Government & Regulated Industries

I am currently the head of the Product Design and UX Research team that shapes secure, mission‑critical cloud experiences by translating complex government and regulated industry requirements into clear, usable, and human‑centered platforms, aligning design, engineering, and policy to help customers operate with confidence in highly regulated environments.

JWCC Front Door

The Joint Warfighting Cloud Capability (JWCC) program needed a single, authoritative “front door” experience for DoD customers to understand, trust, and begin engaging with Microsoft cloud services across all classification levels. Existing touchpoints were fragmented, technically dense, and inconsistent with competitor experiences—creating friction for first‑time and returning users trying to orient, learn, and take action.

​

What I Did​

  • Designed the end‑to‑end landing page UX 

  • Established a Clear Information Architecture

  • Aligned UX With Engineering & Platform Constraints

  • Created a Reusable Pattern for Mission Apps

JWCC template of layout options-Placeholder1.png

Transaction Intercept

Transaction Intercept was created to support law enforcement and nonprofit partners in disrupting human trafficking through AI‑driven detection and intervention. 

​​

UX Goals

​

  • Create immediate clarity of purpose

  • Explain what Transaction Intercept is, who it serves, and how it helps stop trafficking—without technical jargon.

  • Build trust for a sensitive, mission‑driven system

  • Establish credibility, care, and ethical intent before users ever see suspect‑level data.

  • Guide users from awareness to action

  • Provide a calm, structured entry point that prepares users for investigative workflows.

  • Scale across audiences and stages of maturity

  • Support law enforcement, analysts, nonprofit partners, and hackathon judges—each with different levels of familiarity and urgency.

​

Impact & Outcomes​​

​

  • Enabled rapid understanding and trust for a sensitive, high‑stakes system

  • Aligned technology, ethics, and mission in a single coherent experience

  • Supported cross‑functional collaboration (engineering, nonprofit, law enforcement)

  • Contributed to Hackathon Top Award win

  • Recognized in the Microsoft Garage Hall of Fame

Street Grace Dashboard1.png

Microsoft Planetary Computer Pro

Microsoft Planetary Computer Pro is a cloud‑native geospatial data platform designed to help organizations ingest, manage, and integrate private geospatial datasets into enterprise Data & AI workflows, including analytics and AI at planetary scale.

​​​

UX Goals

​

  • Clarify the product mental model

  • Design for multiple advanced personas

  • Make complex workflows legible

  • Enable executive, sales, and customer understanding

​

Impact & Outcomes

​

  • Established a clear UX mental model for a technically complex, enterprise‑grade geospatial platform

  • Enabled consistent storytelling across documentation, demos, presentations, and stakeholder conversations

  • Improved cross‑team alignment between UX, PM, engineering, and field teams

  • Supported the successful positioning and rollout of Microsoft Planetary Computer Pro as a foundational Data & AI capability for geospatial workloads

MPCP landing page with collections1.png
bottom of page